Connect to a computer remotely, be it from the other end of the office or halfway around the world. AnyDesk ensures secure and reliable remote desktop connections for IT professionals and on-the-go individuals alike.

AnyDesk is known to be the fastest remote access software in the global market. Many believe that in an AnyDesk vs TeamViewer comparison for speed, Anydesk would probably be the winner. Another reason why AnyDesk is a great option for remote access purposes is the fact that it encrypts all the data to account for the privacy of the shared files. AnyDesk is an appropriate software for use by us to resolve technical ticket tickets made by users of the organization. Whenever there is a problem or request to install something on the workstation, IT is triggered and we use this tool to resolve the online and remote ticket. The TeamViewer remote connectivity cloud platform enables secure remote access to any device, across platforms, from anywhere, anytime. TeamViewer connects computers, smartphones, servers, IoT devices, robots — anything — with fast, high performance connections through our global access network even in outer space or low bandwidth environments. AnyDesk is an appropriate software for use by us to resolve technical ticket tickets made by users of the organization. Whenever there is a problem or request to install something on the workstation, IT is triggered and we use this tool to resolve the online and remote ticket. I would likely mention Team Viewer as a consideration to someone. In the battle of AnyDesk vs TeamViewer, we will discuss that which is the better remote desktop software. This differentiation will be by some important points that are compatibility, accessibility, security, and many more. Till now you may know what remote desktop software is. But, now we will get to know that among tow popular remote desktop software which one is better.

Outstanding Performance

Ever experienced our innovative DeskRT codec in action? Low Latency and high Framerates are critical for working remotely. Don’t wait for your remote desktop to respond - even at high screen resolutions or low bandwidths of just 100 kB/s.

Lean and Elegant

No administrative privileges or installation needed. Get started within seconds on any operating system. Work on the go with your mobile devices.

Superior Security

Security is our priority. We use military-grade TLS technology to ensure your device is protected from unauthorized access. RSA 2048 asymmetric encryption verifies every connection. For maximum reliability, our servers run on purpose-built Erlang telecommunication technology.

All Platforms

AnyDesk runs on all common operating systems and devices on the market without any additional charge. Apps for Windows, macOS, iOS, Android, Linux, Raspberry Pi and more.

In Cloud or On-Premises

AnyDesk offers maximum flexibility adapting to your security or policy requirements.

• Maintenance and updates included
• Independent global server infrastructure
• Reliable Service with 99%+ uptime
• Customized Clients available

On-Premises Solution

Suits businesses with individual security policies

• Customizable solution
• Advanced API integration options
• Self-hosted and self-managed by your IT Team
• Data remains within your company network

Still not convinced? Try it now!

No signup required

CEO, Spidercam

'spidercam® Producer uses AnyDesk Remote Desktop Tool for Worldwide Equipment Support.'

CIO, Airport Münster/Osnabrück

'It wasn't until we tried AnyDesk that we were able to solve the data security problem.'

IT-Security Officer, AIP

'After searching for a bit, we found AnyDesk with its in-house-solution, offering exactly what we were looking for.'

By downloading and using AnyDesk, you accept our license agreement and our privacy statement.

Please consider taking our survey to help us make AnyDesk even better!

If the download does not start automatically, please click the Download link below.

Double-click the downloaded AnyDesk file and AnyDesk will start immediately.

Enter the ID or Alias of the remote device into the field under 'Remote Desk'.

Click the green 'Connect'-Button and enjoy our fast and simple remote software solution.

AnyDesk outputs a log/trace file while running, that can be utilized to diagnose problems.

Some errors occur without causing an immediate crash. Those may lead to a malicious behaviour. It is therefore quite helpful if you report issues including some documentation as well as the trace files from both participating devices.

Send the Trace Files:

• Start AnyDesk, open the menu and select the About AnyDesk.
• Click Send support information:

AnyDesk will create a folder to your desktop. This folder contains the ad.trace and the ad_svc.trace file.

To manually retrieve trace files from its directories:

%programdata%AnyDesk%appdata%AnyDesk

files are named:

ad.trace and ad_svc.trace

Submitting trace Files for several devices

In case you submit files from two or more devices, please rename manually to allocate them to the corresponding device. For example:

Archives for trace files per device works well too:

Linux

To open the folder which contain the trace files, select About AnyDesk in the main menu.

In the about tab, click Send support information.... The trace file is named anydesk.trace.

If necessary please additionally send us your 'Service Log'.

To retrieve the trace files on Linux, open the terminal and copy&paste (cmd+c & cmd+v):

cp /var/log/anydesk.trace ~/

This will copy the files to your home folder.

macOS

On macOS, please additionally send us your 'System Report'.

Apple Menu > 'About This Mac' > 'Overview' > 'System Report'

To retrieve the trace files on Mac, open the terminal and copy&paste (cmd+c & cmd+v):

Anydesk Vs

cp /var/log/anydesk.trace ~/Desktop/anydesk.trace

In case AnyDesk is not installed (run portable) use:

cp ~/.anydesk/*.trace ~/Desktop/

The command will copy the requested files on your desktop.

Android

Send trace files:

• Open the menu
• Switch to About AnyDesk
• Choose Send Support Information

iOS

Send trace files:

• Open the sidebar
• Go to About AnyDesk
• Choose Open AnyDesk log
• Send Email

Log File

AnyDesk creates a connection trace file logging Session details such as Direction, Date and Time, involved Ids. The connection trace is a text file located in:%programdata%/AnyDesk

Anydesk Teamviewer