Remote Access feature on Samsung’s 2019 Smart TVs to provide users wireless, on-screen control over connected peripheral devices, enabling convenient web browsing, cloud office access and more
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Samsung Electronics today announced Remote Access, a new feature that will be available on its Smart TV lineups starting 2019. The Remote Access feature will provide enhanced wireless connectivity with PCs, tablets, and smartphones – allowing consumers to remotely control compatible programs and apps through their Samsung Smart TV.
With Remote Access, input devices, including keyboards, can be connected to a Samsung Smart TV, making it easier for users to control their on-screen content. Without a separate HDMI cable connection, users can remotely access a PC in their room through the TV in their living room to perform various tasks including surfing the web or playing games from their TV’s screen using a connected keyboard and mouse.
Remote Access allows users to directly control their devices connected to a TV with a keyboard and mouse in addition to simply displaying the content on a larger screen. Additionally, web browser-based cloud office service can be accessed through Remote Access, so users can now access files and work on documents from their Smart TVs.
“Samsung is committed to creating an intuitive and convenient user experience for consumers. With Remote Access, consumers will be able to easily access various programs, apps and cloud services installed on multiple connected devices directly through their TV screen,” said Hyogun Lee, Executive Vice President of Visual Display Business at Samsung Electronics. “We will continue to collaborate with our partners to expand the compatibility of Remote Access and provide more services to our users.”
Remote Access can be used anywhere in the world thanks to VMware Horizon, a Virtual Desktop Infrastructure (VDI) solution that Samsung and its partner VMware, a leading innovator in enterprise software, provide to consumers.
“Samsung and VMware share a passion for helping workers to be as productive as possible. We continue to expand our partnership, so that those working remotely will have a seamless experience as they access virtual desktops, applications, and online services from their favorite Samsung devices – including a Samsung Smart TV,” said Shankar Iyer, Senior Vice President and General Manager, End User Computing at VMware.
To address security concerns surrounding wireless connectivity and cloud services, Samsung has integrated its proprietary Knox security technology into its Remote Access features. Embedded in Samsung’s Smart TV lineup since 2015, Knox is supported with regular firmware updates for continuous protection. Knox has been certified by Common Criteria for its security performance and is the only security solution in the TV industry to receive this certification.
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1. Make sure that the Remote Mouse computer server is running rightly on your computer.
2. Your computer's firewall or anyother anti-virus software is not blocking Remote Mouse.
3. The Wi-Fi option of your mobile device is on.
4. Your mobile device and computer are connected to the same Wi-Fi, or the same personal hotspot.
5. Try to manually connect by scanning the QR code or entering your computer's IP address which both can be found on the computer server.
6. If you have successfully connected to this computer before, you can also try to connect via history.
7. Some router settings may affect connection. Find and click on the currently connected Wi-Fi in your mobile device Settings, select 'Forget this network' and then reconnect.
8. For iPhone, please make sure that Remote Mouse is allowed to access local WiFi in 'Settings > WLAN > Apps Using WLAN & Cellular'.